ICMS Case Manager

Job description

Are you looking to do meaningful and impactful work in the world with people you enjoy? Are you well organized and a strategic problem solver, with an enthusiasm for owning and driving projects forward? Do you enjoy leading teams to accomplish meaningful goals? If so, we would like to invite you to join our team as a Case Manager.

Why You'll Love It Here:

• At The Good Seed CDC, we are committed to fostering an inclusive and equitable workplace where everyone feels valued, respected, and empowered to thrive. We believe that diversity of backgrounds, perspectives, and experiences enriches our ability to serve our community and achieve our mission. We welcome and encourage applications from individuals of all identities, including but not limited to race, ethnicity, gender, sexual orientation, age, disability, and veteran status. Together, we strive to create a culture of belonging where all voices are heard and celebrated.

• Our culture is built on doing meaningful work with people you enjoy, through supporting and respecting one another.

• Countless opportunities to grow and learn new skills.

• Competitive benefits.

Who We Are:

Our mission-driven organization focuses on doing meaningful and impactful work in the world. We believe that healthcare, housing, and a strong support network are crucial for everyone to thrive. It is our passion here to ensure that everyone has access to these essential services and support.

Our Core Values:

• Dedication - We give our best and go above and beyond each and every day-to-day.

• Collaboration - We work together as one team and respect our differences.

• Honesty- We build relationships based on loyalty and trust.

• Innovation - We experiment with new ways and methods to provide quality services.

• Curiosity- We look at different angles to ask why? And how?

The ECM Program’s overall goal is to provide a whole-person, interdisciplinary approach to care that addresses the clinical and non-clinical needs of clients with the most complex medical and social needs. The program focuses on:

1. Outreach and Engagement

2. Comprehensive Assessment and Care Management Plan

3. Enhanced Coordination of Care

4. Health Promotion

5. Transitional Care Services

6. Member and Family Supports

7. Coordination of and Referral to Community and Social Support Services

The ECM benefit aims to

enhance care coordination, integrate services, facilitate access to community resources, address social determinants of health (SDOH), improve health outcomes, and reduce inappropriate utilization and duplication of services for high-need, high-cost Medi-Cal beneficiaries.

Job Overview:
Under the direction of our Program Manager, the Case Manager provides high-quality case management services to homeless individuals and families (participants) eligible for permanent housing through the Housing program. The Case Manager shall serve as the central point of contact for 15-20 participants.

Duties:

• Able to conduct initial and quarterly psychosocial assessments to develop and implement an individualized service plan, in collaboration with our program participants, based on the information gathered through the utilization of the psychosocial assessment.

• Collaborate with participants to maintain housing stability goals.

• Develop professional relationships with the program participants and maintain a caseload of 15-20 participants.

• Provide outreach, housing navigation, and housing location services.

• Conduct regular "face-to-face" visits at indoor and outdoor locations per comfort level and current needs of the program participants. Once the participant is housed, conduct regular home visits.

• Ensure that participants are linked to health, mental health, and substance use services as needed.

• Assist participants with obtaining employment, and/or establishing benefits, and/or educational opportunities.

• Assist program participants in maintaining their treatment regimens, including accompanying them to appointments with physical health, mental health, and other care providers as needed.

• Assist participants in gaining access to mainstream benefits, including but not limited to Medical, GR, SSI, etc.

• Utilize a harm reduction, "client-focused" and strengths-based intervention and treatment model

Growth Opportunities:

At The Good Seed CDC, we are committed to supporting the professional growth of our team members. This role provides a clear pathway for advancement, including opportunities to grow from Case Manager to Lead Case Manager and eventually to Program Manager. We believe in investing in our staff and providing them with the tools, mentorship, and resources needed to thrive and take on leadership roles within our organization.

Benefits:

• Flexible work arrangements.

• Paid vacation and sick leave.

• Paid holidays.

• Mileage reimbursement.

• Competitive benefits, including health, dental, and vision insurance, and a 403b Retirement plan.

APPLY TODAY: We offer a quick turnaround time after applying!

• Apply online.

• We will email you an assessment within 24 hrs.

• Schedule you for an interview within 48 hrs after applying.

• Extend an offer within 24 hrs or give you a free cup of coffee on us (Starbucks gift card).

We invite passionate individuals who are committed to making a difference in the lives of others to apply for this rewarding opportunity as a Case Manager.

• Dedicated to the mission, vision, and values of our organization.

• Knowledge of surrounding poverty, homelessness, and social factors related to each dynamic.

• Ability to understand the needs of homeless people with disabilities and to develop collaborative goals towards greater self-sufficiency and independence in the larger community.

• Ability to work a flexible schedule, including some evenings and weekends.

• Knowledgeable about services for homeless individuals and families throughout Los Angeles County.

• Knowledge of challenges associated with homelessness, including chemical dependency, mental disorders, physical health concerns, violence, and isolation

• Reliable transportation, a Valid California Driver's License, and Auto Insurance.